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Locally Owned & Operated Since 1990

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Referrals & Testimonials

Our Referral Program:

Refer a new customer to us and receive a $50 gift card, which can redeemed for food and beverages at any participating Chili's Grill & Bar®, Romano's Macaroni Grill®, On The Border Mexican Grill & Cantina® or Maggiano's Little Italy® in the U.S. if that customer uses our services.  In addition, your referral will receive a $25 coupon toward any of our services.

   

Referrals:

If you would like to contact one of our customers for a referral, please give our office a call and we'll be happy to supply you with customer contact information.

Testimonials:

“I wanted to write and let you know how much I have appreciated doing business with you and your firm.  As a retired military officer and former airline pilot, I am pretty conservative and demand perfection when it comes to doing work around my house.  I have had numerous contractors do work for me and have never had someone as thorough and professional as you and your people have been.  You responded to my call for an estimate promptly, gave me several options, explained exactly what you intended to do to replace my failed systems and repair my remaining system, and answered all my questions in a professional manner.  Then, you proceeded to deliver exactly what you promised.  The installation was thoroughly and professionally performed.  You cleaned up the house like it was your own.  Your follow up was meticulous.  In a few words, you delivered exactly what was promised and more.  You weren’t satisfied with just good enough, you went the extra mile to make sure everything was perfect.

I would be proud to recommend you and your staff to anyone who needs professional air conditioning and heating service.  I look forward to your semi-annual visits to check up on the systems you installed for me, and when it comes time to replace the final old system I still have in service, you can be sure I will call Tuffy’s.
Again thank you for your service and the Trane 19 SEER Units you installed for me.”

 ~ Norman

I was extremely pleased with Tuffy’s.  The fact that we had called another contractor first for an inspection and estimate really showed us the superior level of professionalism and character of everyone at Tuffy’s. 

I would recommend them to anyone for all of their air conditioning needs.

~ Klaus

Just a note of thanks for first meeting all of you.  Everyone was cordial, polite, and tolerated my sense of humor.

As a senior citizen, I have witnessed many changes throughout the generations, some good, some ok, but integrity in business and service in my experience has declined.  It was my complete pleasure experiencing not only good product – but overboard professionalism with passion for excellent work.  Thank you!  Please tell all the guys thank you for me.

Also, thanks for the couple of times you responded almost immediately for minor adjustments.

Your friend and customer,

Carol

We would like to thank you and Al for installing our air conditioning system.  The crew that was at our home was very courteous and efficient.  We especially appreciate them staying to compete the work in one day.  I would also like to thank Al for taking the time to answer all of my questions so that I understand how the system works.  Such as how things are put together and how the filter differs from others as well as what it will filter out.  He put my mind at ease.  We would be happy to put a sign in our yard or be a reference for your services.  Thank you again for professionalism that your crew showed our family.

Sincerely,
Brian and Angela

The two your men who came to service our AC was simply wonderful.  Neat in appearance, very professional in their work, and very respective to my questions.  We had our heating unit checked in the fall of 2006 and signed a maintenance agreement for the checkup on the AC for 2007.  We will certainly recommend your AC business to our friends.  All of you at Tuffy’s are wonderful.

Sincerely,

The technician was very nice and was very helpful.  He did his job very well and we were very satisfied with the job he did.  He seemed to care about us as a customer and was very informative with our needs and helped us very much.  We would call on him again and would recommend him to our friends who have Trane.  We appreciate their help and we hope it will last. 

Thanks again for a job well done and taking care of us.

~ James

What a nice surprise ~ when the waitress said we didn’t have a ticket.  Our lunch at Applebees was delicious and we appreciate your taking care of our bill.

Thank you,
J.V. and Norma

Thank you for your attention to business and all your help on the Trane Air Conditioner etc.  We really appreciate your concern.  It is so nice and “cool.”

Thanks,